Privacy Policy
Effective Date: June 21, 2026
Elite PTAC LLC ("Elite PTAC," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website or doing business with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
We may collect the following types of information:
Personal Information
When you submit a quote request, contact form, email inquiry, or place an order, we may collect:
- Name
- Company name
- Email address
- Phone number
- Shipping address
- Billing address
- Order information
- Payment information (processed through secure third-party providers)
Website Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referring websites
This information helps us improve website performance and customer experience.
How We Use Your Information
We may use your information to:
- Respond to quote requests and inquiries
- Process orders and shipments
- Provide customer service
- Send order updates and shipping notifications
- Improve our products and services
- Maintain website security
- Comply with legal obligations
Email and Marketing Communications
If you provide your email address, we may contact you regarding:
- Quote requests
- Product information
- Service updates
- Order status updates
You may opt out of promotional communications at any time.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Remember user preferences
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
Elite PTAC does not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary to:
- Process payments
- Deliver products
- Provide website hosting services
- Comply with legal requirements
- Protect our legal rights
Data Security
We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to third-party websites or services.
Elite PTAC is not responsible for the privacy practices or content of third-party websites.
Children's Privacy
Our website and services are intended for business and commercial customers and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of your information where permitted by law
To make a request, please contact us using the information below.
Changes to This Privacy Policy
Elite PTAC reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Elite PTAC LLC
Phone: (865) 352-2198
Email: sales@eliteptac.com
Business Hours:
Monday – Friday
8:00 AM – 4:00 PM EST
Website: www.eliteptac.com