Contact Information

If you have questions about our products, an existing order, shipping, returns, refunds, warranty service, or PTAC repair services, please contact Elite PTAC using the information below.

Elite PTAC
162 S. 40th Street
Middlesboro, KY 40965
United States

Phone: (865) 352-2198
Email: sales@eliteptac.com
Website: https://www.eliteptac.com

Business Hours:
Monday through Friday
8:00 a.m.–4:00 p.m. Eastern Time

We typically respond to email and website inquiries within one business day.